Big Fish Games Reviews and Ratings

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Overall Ratings

2.76 based upon 21 reviews

(8 ratings)
(1 ratings)
(3 ratings)
(6 ratings)
(3 ratings)

Attribute Ratings

Customer Service (20 ratings)
Perform as Advertised (20 ratings)
Timeliness (20 ratings)
Use Again (20 ratings)
Cost Effective (20 ratings)

Big Fish Games Reviews



.... June 21st, 2016


My husband and I have been big fish game club members for several years (at least 6-8 on and off) and from time to time we get a few bombs. I haven't opened all the games I've bought since Christmas but these are the 2 that I just tried playing......
Tales of Terror - Estate of the Heart -I WISH I HAD READ THE BLOGS BEFORE I BOUGHT THIS ONE. I AM HAVING THE SAME PROBLEMS THE REST ARE HAVING. WHY DO YOU CONTINUE TO SELL THIS GAME IF THERE ARE SO MANY BUGS- AND THEN NOT OFFER A PATCH ?

League of Light Wicked Harvest ' screen flashes on startup but game does not start.
I am running windows 10 64 bit on a Lenovo Intel Core i5
- Will not open - Flashes screens and sound, but then crashes, when I try to reopen it , I get a message that says it is already open. When it does open it is jerky and then I get to a cutscene and cannot pick up the clipper half. FIX IT OR GIVE ME MY MONEY BACK


.... February 11th, 2015


Buy spin LOSE buy spin LOSE buy spin LOSE here at BIG FISH CASINO

This is what u experience at BFC. I've never in my life come across a greedier app! Their chip packages cost a fortune (for FAKE chips remember) & TRUST ME the more u buy the tighter your games get. A year & thousands of dollars later I finally was so disgusted over leaving every single gaming session angry & frustrated that I deleted the app & I feel great! I wish I had done it sooner! PLEASE PEOPLE, before you spend ONE DOLLAR of your hard earned money on big fish casino do your research. The comments here, as well as numerous other sights including Facebook, says it all.. People are fed up with the greed & lack of wins BFC disperses. And if you feel like emailing them with your disappointment? DONT BOTHER THEY DONT CARE! Their response to u will be "we base our odds on those of real casinos bla bla bla" & I assure you if this were true, every "real casino" would be out of business as I'm sure BFC will be soon!


.... January 27th, 2015


STAY AWAY FROM BIG FISH! ZERO STARS!!!!

Big Fish Casino Customer Service is almost NON-EXISTENT. I have no idea why they have a telephone number listed if the won't even answer the darn phone. They will only 'try' to help you through their Help Request Tickets through email. Most customers never receive a reply at all, and the ones who do are sent a generic email that they send out for a wide variety of issues. They 9/10 times will blame the customer, saying it was due to poor connection on the user's end and to make sure you have a strong connection before playing. 9/10 times this is NOT the reason for the issue. Their Facebook page is a huge joke.
You get banned for saying ANYthing negative regarding BFC and they will not even tell you why you got banned. As if that is a punishment, BFC?? HA! Churchill Downs has DESTROYED a good, fun game. They are CRIMINALS. incredible greed and underhanded practices run the BFC headquarters.
Absolutely DO NOT become a VIP member. You will never win again! BF treats their paying customers like garbage. An entirely counterproductive business practice in my opinion.


.... September 18th, 2014


Constant crashing with Big Fish Casino

Ever since the new iOS 8 update for the iPhone Big Fish Casino has constant crashes.


.... September 25th, 2013


Fairway Solitaire

Game is much harder than it was. Now it is not fun. Why not have a level of difficulty which can be selected by the user?
Thank you.


.... September 3rd, 2013


I purchased Kate Brooks Secret Legacy. Great game until I got stuck in the desert. Nothing left to find and nowhere to go. I deleted and reinstalled but the game once again left mein the desert. What a wwaste of money.


.... July 14th, 2013


I purchased the game Love Chronicles,Salvation and I must say I was so disappointed,why are some of your games so,well cheap made.? I don't know if I will purchase any more from there.


.... June 28th, 2013


Have to pay for coins to often.

Bought coins abd did not receive what I paid for. Went through customer see ice still no luck they just want no ey and this is a money maker at the customers expense.


.... June 14th, 2013


I paid $2.99 for one of your apps and it didn't even open! I tried turning my iPad off and then on but it didn't do anything. RIP OFF!!!


.... May 25th, 2013


Trial pay

I try to use trial pay but it keeps telling me om using the wrong url why


.... April 4th, 2013


Nice!

I love most games on big fish especially adventure like tribal games more of these please. Love the way you can try for an hour to test a game before you buy. I would recommend this site to my friends which I have already done . Many games that are boring like match 3 but each to there own I guess.


.... March 28th, 2013


Great games to try and/or buy

Big Fish has a wide variety of games, most provide a free trial before deciding whether to purchase or not. The Big Fish Game Manager keeps everything conveniently in one place and includes an install button for fast removal of games.
Overall, a very good service for gaming


.... February 9th, 2013


Best games and support

Mys sister introduced me to BF: she has 100s of their games. I'm impressed with the quality, the creativity and the customer service. They are so 'approachable,' and actually answer my specific question - not some cut-n-paste answer that doesn't even apply. I'm a fan.


.... January 2nd, 2013


Awesome game site!

I used this site when I got addicted to a hidden object game. I purchased the game while they had a promotion going (1 game for $4.99 with membership, or something of the like) and loved it. The only thing I did not like was that I had no idea I would be charged for the membership in the next month! I did not like that they were not straight forward in that regard, but they have a ton of great quality games!


.... September 13th, 2012


Okay

I usually don't purchase games from Big Fish. But when I do it's usually when I find a sale.

They have a great collection of games, but wouldn't be my first choice.


.... May 8th, 2012


Great, Addictive Games

I absolutely love playing Big Fish Games when I have the free time. They have a lot of free, downloadable games that are addictive and fun. They also have games that you can buy, but I find them a little costly. Overall, I love their games. They are one of the best game sites that you can find, and they have the best free games on the web.


.... December 28th, 2011


BFG is the top of the line

I have been a member for about three years and I can honestly say no other company can come close to the level of service offered by them.
Their tech support staff get back with you immediately and are always able to solve the problem no matter what. They have even issued me game credits in the past for experiencing difficulties with one of their games even if it wasn't the fault of the game! I have tried several gaming sites similar to BFG with very dismal results. Oh and by the way, their prices cannot be beat!!! Great site.
lige


.... October 6th, 2011


Addicted to Them

I can't get my hands and eyes out of them. They are really awesome. I was not fond of them as I haven't had played them before but after playing once it is now harder to get up in front of them.


.... September 7th, 2011


Not the same company as they used to be

This was once the best game club in the world. High on customer satisfaction. Now the company has changed everything. Games barely playable to some, unplayable to others, due to their new game mangler. They have spent the past 45 days, shutting out those who speak out against it, blaming the customers for the fact that this thing just doesn't work properly. I have cancelled my membership after three years, in which time I bought hundreds of games. This fish used her legs to yank her wallet and walk away from the monstosity that BF has turned into.


.... July 23rd, 2011


good games

they have some addicting games


.... July 4th, 2011


Fun games, easy set up

I have enjoyed my experiences with this company. They have a wide selection of games for both pc and mac. I love the games and they are reasonably priced. They are easy to download and easy to run.
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