Big Lots Reviews and Ratings
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Overall Ratings
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(3 ratings)Attribute Ratings
Customer Service (11 ratings)
Perform as Advertised (11 ratings)
Timeliness (11 ratings)Use Again (11 ratings)Cost Effective (11 ratings)Big Lots Reviews
Anonymous-163828.... December 16th, 2017
Do Not Purchase Anything Online From Biglots You Will Not Recieve Your Item I Ordered A Bed From Them 4 Weeks Ago And Never Recieved It. When I Call I Get No Response, The One Time They Did Answear They Said They Would Have The Manager Call Me And I Have Yet To Hear From Them.
So I Then Called Corporate And They Said The Bed I Ordered Is Actually Coming From Another Store That They Dont Sell Beds They Just Basically Advertised It On Their Site And Purchased It From Another Company Store To Get Their Greedy Hands On Part Of The Money. I Missed A Whole Day Of Work Because It Was Going To Be Deilivered Between 830am To 1030 Am Just To Be Told 4 Hours Later That They Lost My Bed. Not Once Did They Notify Me To Tell Me It Wasn't Coming I Had To Call Them To Find That Out.
For One They Shouldn't Be Advertising A Product They Dont Sell To Beging With And I Do Beilieve That Is False Advbrtising, And 2 Iselling Other Peoples Products Just To Get A Cut Out Of Their Money, Should Be Illegal. But If They Will Do That Then It Is No Suprise That I Dont Have Bed Because Basically They Are Thieves And I Will Probably Never See That Bed That I Paid %858.00 For. So If Your Thinking About Purchasing Online With Big Lots Don;t Do It
They Will Take Your Money And Give You Nothiing Except A Run Around
Anonymous-158989.... June 8th, 2016
I do shop at the Lskewood, WA Big Lots frequently. This store is particularly clean and well stocked. I avoid any store that isn't clean or items dumped on floor and left there because of lazy management. Good Job Lakewood Big Lots!
Gugurekas.... May 24th, 2013
A fitting name.
Just as the title suggests, Big Lots always has a very large selection of products, always up to date with the latest. There's always some kind of bargain to be made here.
doosaybee.... January 2nd, 2013
Inexpensive products
I love Big Lots because they always have things that surprise me for very cheap. They have high quality products but at affordable prices, and that is always something I look for. Not only do they have great prices, but they have a large variety of products that they sell (food, home goods, electronics, etc.). I enjoy browsing through this store, looking for treasures!
dijon.... October 4th, 2012
A little rough
Big lots is known for not being the cleanliest place but you would think after sometime It'll get better but it don't.I always tend to walk in clean and come out stained but,On the product side of things there pretty good!
Anonymous-64645.... July 3rd, 2012
its what i expect
Big lots have always been kinda dirty, but I dont mind. I can sometimes find a good deal on something when I need something a smidge higher quality than the dollar store. I love to buy discounted drinks/food here. I found jamba juice coconut waters, artesian water, campbells soup, snacks that my family enjoyed and saved me money. For a while they had nutrisystem foods at a great price. You always find something neat on sale. I found smoked salmon here once at a great price and usually I shop here for holiday items.
CarolynSue.... May 8th, 2012
Unorganized and messy
Every time I go into Big Lots, I notice how absolutely messy, unorganized, and dirty they are. I can never find what I came in for because nothing is where it is supposed to be. They seem to have good prices, but what does that matter if I can't find what I'm looking for amid the mess of products. The store would be so much better if some of their employees actually worked and cleaned.
kktlvr.... March 18th, 2012
a no go
big lots doesnt impress me. it sells a lot of items, but specializes in none of them. they get all the things that couldnt sell elsewhere, and sells them for way more than what they are worth. they store furniture in the back and drag it around throughout the day, usually resulting in a tear of terrible stain on something you just spent $600 on. the store is always a mess and you can never find anyone to help you. they assign employees to departments, but dont make them stay in that department, so when you see someone in the furniture area, they cant answer your questions because they work in the grocery area. total waste. go to a real furniture store or real grocery store and accept the extra costs for better quality.
Devie.... March 18th, 2012
CHEAP not pretty!
Big lots always has the cheapest prices in my book. Although some larger items like furniture sets can be a bit overpriced. I suspect this is to make up the for the cheap prices on the other items.Like in another review the store is often messy, items misplaced, or thrown on the floor. Not a huge problem but could cause for a dissatisfying shopping experience for some.
All in all, Big Lots is a great store to really get some great bargains. Recommended.
sylviababy09.... January 20th, 2012
Awesome Prices. but store often looks messy.
I love Big Lots, their prices are awesome. But there store often looks messy. Overall I love this store though!
duceedee.... November 28th, 2011
Big Lots no Big Deal
I am never impressed with a Big Lots they are always in a junkie appearance and never have advertised deals. They are more like a step above a dollar store. Many off brands but at a higher price. Once in a while you will find a good item but then never to see it again. Then again you may buy some mulitples of an item and it turns out to be a not so good item and your stuck. Just have to take a gamble or hear from someone how a product is.
ehjohnson7.... July 23rd, 2011