Cogeco Reviews and Ratings

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Overall Ratings

1.50 based upon 2 reviews

(1 ratings)
(1 ratings)
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Attribute Ratings

Customer Service (2 ratings)
Perform as Advertised (2 ratings)
Timeliness (2 ratings)
Use Again (2 ratings)
Cost Effective (2 ratings)

Cogeco Reviews



.... May 26th, 2023


Customer service when cancelling services

I can't believe what I'm experiencing after 20 years of being cogeco client. I had no tv for a month the receiver that I received did not work from day one Now when I'm canceling I am told that that month of no service is not worth any credit I called a month ago asking about cancellation cost was told 75 is all I'll have to pay. Asked multiple times and heard same thing. Now when I am canceling they are asking for 300 and have no record of earlier conversations. The person I talk to can't do anything, has no authority and when asked for someone with authority I was told that no one can do anything. Be care full


.... August 6th, 2018


Garbage, GARBAGE internet. I pay for 60 Mbit/sec and I just downloaded a pdf from an email attachment that was downloading at 23 kbit/sec. Unreal.

And I just checked my speed on THEIR website, and it rated it at 6 Mbit/sec. WTF....the third world has better speeds than we do.
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