El Pollo Loco Reviews and Ratings
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Anonymous-165376.... April 7th, 2019
I am a 73 year old living on social security. I eat at your store #5979 at least once a week, but the food and service is so poor I am reluctant to go back. Most of the time my order is wrong or incomplete. They charge me for sour cream that I rarely get in my order. Tonight I ordered mashed potatoes and gravy, flour tortillas, etc. Well thet did not have flour tortillas so I got corn. When I got home and opened the mashed potatoes, their was a huge brown, blood- clot looking blob on top of the potatoes. It was so disgusting I almost threw up. Would love to send you the picture I took. It looks like gravy that has been sitting for weeks.