Experian Reviews and Ratings

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Overall Ratings

1.00 based upon 6 reviews

(6 ratings)
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Attribute Ratings

Customer Service (4 ratings)
Perform as Advertised (4 ratings)
Timeliness (4 ratings)
Use Again (4 ratings)
Cost Effective (4 ratings)

Experian Reviews



.... December 13th, 2013


Customer and consumer unfriendly

Unlike Equifax and Transunion, this company has the most user/customer unfriendly web site and customer service (dispute center) reps I have ever encountered.


.... October 16th, 2012


i signed up for the $1.00 credit report free trial and they EXPERIAN CHARGED MY CARD $31.95!!!!

EVEN THE CREDIT REPORTING AGENCIES ARE CROOKS!!!!


.... October 7th, 2012


They charged my card for a transaction that i did not make with them. These people are obvious thieves and should be charged by law as such.


.... August 4th, 2012


A comedy of errors and incompetence

Despite my being an upper middle class home owner for the past 30+ years, with related recurring utilities expenses etc, Experian denied credit because they report NO credit history for the past 6 mos. I guess the mortgage and utitlites companies are phantom. I received an A1 credit rating when re financing my mortgage in December 2011. I can't get a live customer service rep to address the issues. Is this even a reputable company?


.... November 11th, 2011


customer service

after having esperian freeze my credit report, i decided to try to remove so i could refinance. I have been trying for more than 3 months to get someone to remove the freeze. I have also sent a letter along with the fee to have the freeze taken off and no one has replied. This is horrible customer service and I would like to know who can I escalate this problem too.


.... October 6th, 2011


RIP OFF'S

THEY TOOK MONEY OUT OF MY ACCOUNT 3'S IN ONE DAY FOR ME TO ACCESS MY REPORT AND I WAS UNABLE TO GET SUMONE TO HELP ME GET THEM OR TO EVEN REFUND ME THE MONEY!!! EXPERIAN IS A RIPOFF

RF
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