Geek Squad Reviews and Ratings

View Geek Squad customer reviews

Read reviews about Geek Squad from users just like you! If you have anything to add, please click the "Submit Review" button on the right-side of this page.

Do you have an experience with Geek Squad that you would like to share?
Earn 750 points for your review!

Overall Ratings

3.50 based upon 2 reviews

(0 ratings)
(0 ratings)
(1 ratings)
(1 ratings)
(0 ratings)

Attribute Ratings

Customer Service (2 ratings)
Perform as Advertised (1 ratings)
Timeliness (1 ratings)
Use Again (2 ratings)
Cost Effective (2 ratings)

Geek Squad Reviews



.... January 17th, 2013


Awesome but SO expensive!!!

I was having trouble with my PS3 and took it in to Best Buy to have a guy from the Geek Squad look at it. $200 later, I had a fixed console, but I felt it was a little overpriced for the service that was provided. Though he was very helpful, knowledgeable, and sweet, I thought it could have been fixed elsewhere for much cheaper. I would recommend them for things that absolutely cannot be fixed by the consumer.


.... September 18th, 2011


O.K. For some

I think they should raise the standards for hiring people on the geek squad. I asked them to install some ram, but I wasn't sure about the compatibility. They said it would be fine, but when I got home the computer wouldn't turn on. I took it back and another person told me the ram was not compatible just like I thought. However, I have had some good experiences with them. I suppose it depends on the person working there.
Review Finder
Quickly locate the company, product or auto review you are searching for.


Get Help Online

Get immediate support for your Geek Squad questions from HelpOwl.com.

Recent Geek Squad-related questions:

Contact Information

Complete Geek Squad customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Geek Squad customer service rankings, employee comments and much more from our sister site.