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Overall Ratings

1.82 based upon 11 reviews

(7 ratings)
(1 ratings)
(2 ratings)
(0 ratings)
(1 ratings)

Attribute Ratings

Customer Service (10 ratings)
Perform as Advertised (10 ratings)
Timeliness (10 ratings)
Use Again (10 ratings)
Cost Effective (10 ratings)

Geico Reviews



.... March 31st, 2015


Excellent service and low prices

I can't assess Geico's performance after an accident because (fortunately) I haven't had one while insured by Geico. I can say that I find its service otherwise awesome; it's always easy to get through to a knowledgeable helpful customer service rep (unlike most other c.s. reps). I've periodically checked competing prices, including prices with gadgets installed that will divulge your true mileage, and the other companies don't come close. Do be sure to get all discounts that might apply.


.... April 15th, 2013


Adjusters don't know how to access a property in gated community on my rental property. Now they are requiring me to send photos. I can't do it because I live more than 300 miles away. Now they won't schedule re inspection without pics. This has been going on for two month.


.... January 7th, 2013


My wife was struck from behind by a Geico policy holder. Later that night my wife began to have discomfort, so we went to a doctor and got X-rays. The doctor advised that it is only muscle soreness and directed us to a chiropractor. We have a doctors bill totaling $395. Geico stated that we should look into making a claim with our own insurance and not theirs. Then they stated that they will fix our car, but they will not pay the doctor bill. The claims rep. was rude from the beginning. I have fought with them for months with no results. Do not get Geico insurance!!!!!


.... January 2nd, 2013


No complaints

I have used this company for a year now and have no complaints. I love their app (I could access my insurance cards when I didn't have them on paper and had to go through a military checkpoint), and the site is very easy to use.


.... September 21st, 2012


I was with Geico for 46 years. In the past my auto insurance cost me less than my co-workers who had ins with other carriers. That's not true today. Now Geico is out for the money and those who have Geico ins pay more. I saved over $400.00 dollars by going with another company.

PS after answering the questions below none mention price. That's why I went somewhere else...Geico is too expensive when compared to other better co's.


.... January 5th, 2012


I just got my 6 year renewal after 20 plus years with Geico almost a 70% increase from 6 months ago this is BS no accidents, good drive discount, 50 and over discount, defensive driver course offered by Geico discount, on and on not 1 thing on my record 70% raise in fee must be they want to add a few Super F'in Bowl commercials to rip more people off next year


.... January 1st, 2012


Great service, terrible advertising

Geico's costs are acceptable. They added me onto my parent's policy for free when I wanted to apply for auto insurance a few weeks ago. The agent over the phone, Judy, was courteous. She gave me clear instructions as to what I needed to do when I presented proof of insurance to the DMV. All in all, my actual experience with Geico is all right.
It's their advertising that I can't stand. We've either got a gecko whose thinly veiled mannerisms don't amuse me at all, or the prehistoric (pun intended) caveman gag that evidently some idiot employee must be really proud of. It was funny the first time, but not the gajillion other times it's been said.


.... October 12th, 2011


My comment is on the commerical regarding a
the gold fish. It is the most disgusting piece of advertising I have ever seen. Itshows what kind of integrity and professionalism your advertising agency uses and you have the audacity to put it on T. V. I woulln't use your insurance if it was given to me free.Fellow workers were discussing it and had the same impression of your company that I do.


.... September 27th, 2011


Auto accident response and follow up

Never seen an adjustor after my accident extensive front damage to my vehicle. A geico adjustor over telephone without my permission or authorization and before I even seen an estimate for damages allowed their Preferred Body Shop to repair my car. Then the body shop put the wrecked parts back on my car making it unsafe to drive I had a second accident 3 weeks later due to unsafe brakes a geico adjustor shows up at garage of my choosing and finds wrecked parts from first accident on my car. Geico you are in big trouible


.... September 6th, 2011


I am writing on behalf of my mom. She is on a limited income and has been paying on this Mechanical Breakdown on her policy. She has had this policy since 2006 and now that she is in need of repair they are telling her no way... Dont know all the facts but anyone who is wondering about this portion of insurance "DO NOT TAKE IT OUT, THEY WILL NOT PAY".

Will be posting more facts as I recieve them but they are trying to rip of a 74 year old person...reminder DO NOT TAKE OUT OR IF YOU HAVE IT CANCEL IT WHILE YOU CAN THE MECHANICAL BREAKDOWN PORTION OF INSURANCE....save yourself some money.

Being ripped off in Lakeland, FL...already paid into this portion of the policy around $4500.00...far more enough to pay for repair.


.... July 20th, 2011


good price bad customer support

it is really hard to navigate the online website, and the reps tend to give you a run around i would rather pay a little more and have an office downtown with a person in it
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