Hoover Reviews and Ratings

View Hoover customer reviews

Read reviews about Hoover from users just like you! If you have anything to add, please click the "Submit Review" button on the right-side of this page.

Please note that this is the general reviews section for Hoover and does not contain reviews of specific Hoover products. You can read or post a review concerning a specific Hoover product by viewing the Hoover products section.

Overall Ratings

2.13 based upon 8 reviews

(5 ratings)
(1 ratings)
(0 ratings)
(0 ratings)
(2 ratings)

Attribute Ratings

Customer Service (8 ratings)
Perform as Advertised (8 ratings)
Timeliness (8 ratings)
Use Again (8 ratings)
Cost Effective (8 ratings)

Hoover Reviews



.... March 2nd, 2018


I purchased the Hoover J16A TE two weeks ago. This is the BEST vacuum ever!!! I went back to Meijer to get another one but to my dismay...they were all gone.! This vacuum is light weight, has great suction and the cord is a very good length. Where OOO where has this vacuum been all my life? I am 68 years young and I have had many vacuums in the past, all brands, both canisters and uprights..but this is the BEST ever!!!


.... June 22nd, 2015


my greenray washer has broken down after only 4 years, i paid over £600 for the item, now how is that for durability!!-----it will cost me over £200 to repair, not worth the bother, i will never buy a hoover product again


.... October 3rd, 2014


My Hoover Washer Dryer 6 kg/ 5 kg WDYN 6545D broke down just a few months after the warranty period of 1 Year. This is the second fault in 16 months. The first fault was during Warranty period and hence got it repaired free. Two failures in 16 months does not indicate good Quality of the Hoover Product and it is not reliable.


.... July 31st, 2014


Bought vacuum cleaner as gift for daughter She used it once,deafened her & husband and became frighteningly hot.Told to go back to Amazon where bought it.Eventually got replacement.
2nd time of using wire caught under door(common occurance as any one who vacuums will know.Took wire from under door and it was cut thro to wires.The rubber covering wires was so soft and thin it ws no use for intended job.
Was told it was daughters fault so not covered under warranty.Most other cleaners are strong covering to wires,this is so flimsy not safe for such use.
Surely your company should look into the use of this type of wire covering as a danger to users?


.... May 19th, 2013


I love the LINX but am disappointed in the battery. I get 7 minutes of vacuuming after charging the battery for more than 24 hours. Is this usual?


.... February 21st, 2013


I purchased a Hoover Capture vaccuum cleaner in Nov 2012. Since then I had to replace 3 bags which keep tearing. The service here in Greece told me that only original bags should be used however it does not state that anywhere in the instructions. The original bag which was in the cleaner also ripped. They are now sending me to have it serviced and I am sure that I will have to come and go many times because once a product has a problem from the start it will always have a problem. Another thing I noticed is that the ON/OFF switch does not function properly. I should have never purchased a Hoover as I had had one it the past that was poor quality compared to other brands I have owned.


.... January 28th, 2013


Max Extract

I borrowed my cousins Max Extract carpet cleaner when mine was being cleaned and WOW - my carpets were SO CLEAN! Sometimes carpet cleaners can be difficult to work with, but the Max Extract was fast and worked very well. It was easy to switch from shampooing to washing out the carpet. I recommend this to anyone that needs to clean their carpets very well! Awesome product!


.... August 12th, 2011


1..Primary irritation every time I use it: Only one handle and it's too high. There is no handle low enough to easily carry the vacuum up stairs while holding on to the railing with the other hand. I wrap a belt around it so I can carry it lower.
2..The rewind broke on first unit. It was exchanged and the rewind broke on it too.
3..Hose is short and cord is too.
Review Finder
Quickly locate the company, product or auto review you are searching for.


Get Help Online

Get immediate support for your Hoover questions from HelpOwl.com.

Recent Hoover-related questions:

Hoover Manuals

Find free Hoover manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Corporate Office

Locate the Hoover corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Contact Information

Complete Hoover customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Hoover customer service rankings, employee comments and much more from our sister site.

Hoover Recalls

Find comprehensive Hoover recall information updated hourly on RecallOwl.com.