LensCrafters Reviews and Ratings

View LensCrafters customer reviews

Read reviews about LensCrafters from users just like you! If you have anything to add, please click the "Submit Review" button on the right-side of this page.

Do you have an experience with LensCrafters that you would like to share?
Earn 750 points for your review!

Overall Ratings

3.00 based upon 4 reviews

(1 ratings)
(0 ratings)
(1 ratings)
(2 ratings)
(0 ratings)

Attribute Ratings

Customer Service (3 ratings)
Perform as Advertised (3 ratings)
Timeliness (3 ratings)
Use Again (3 ratings)
Cost Effective (3 ratings)

LensCrafters Reviews



.... January 21st, 2013


Pricey!

I was bummed when I found out I needed glasses, and went to LensCrafters to get my first pair. They have high quality glasses from designers, so it was expensive even with insurance. However, I was very pleased with the service we received and the glasses were made quickly. I can't complain about anything other than the price!


.... October 12th, 2012


These guys know their stuff.

Lenscrafters is the place to go for your spectacular needs. Their wide selection allows even an optical expert like myself to make a satisfactory selection.


.... August 7th, 2012


Lenscrafters does NOT stand behind its products. My sunglasses developed fractures 18 months after purchase. I originally thought they were scratches. Store manager in Moreno Valley, California, said, "if they were fractures, it would indicate a defect, and we would replace them." When I brought them in, they said, yes, they are fractures. But product is out of warrenty.


.... April 5th, 2011


High-priced but solid and convenient

The main reason for patronizing LensCrafters is the quick service (about an hour, usually). After-sale service is good, often facilitating replacements at no charge. Staff is friendly and helpful.
Review Finder
Quickly locate the company, product or auto review you are searching for.


Get Help Online

Get immediate support for your LensCrafters questions from HelpOwl.com.

Recent LensCrafters-related questions:

Corporate Office

Locate the LensCrafters corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Contact Information

Complete LensCrafters customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed LensCrafters customer service rankings, employee comments and much more from our sister site.