Mitsubishi Reviews and Ratings
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Overall Ratings
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Attribute Ratings
Customer Service (3 ratings)Perform as Advertised (3 ratings)
Timeliness (3 ratings)
Use Again (3 ratings)
Cost Effective (3 ratings)
Mitsubishi Reviews
Anonymous-161299.... December 30th, 2016
Hi gentlemen,
I spoke to Mike at North Star and he advised me my vehicle needs a new rim and 2 new tires. I cannot express enough how displeased and disappointed I am in my recent purchase. From the moment I took it off your lot with paint blemishes on the hood, it has been a tremendous disappointment, esp. when my wife first reported the issue a week after it was purchased when she took the vehicle in to have the paint serviced and was basically blown off when she informed the sales & service team of the shaking/rattling/vibrating on that very same day. Now I find out what the problem is that has plagued us each and every time we drive the vehicle (which felt unsafe with 2 small children inside anytime it reached speeds in excess of 50-55MPH) and we again, for the forth time, have to take it in to be serviced.
I will await John's call to schedule it, as I have no other choice in the matter. I would like to receive a follow-up survey so I can express our disappointment in the newly purchased vehicle and perhaps reach out to a member to the corporate office to ensure the vehicle is completely checked for any other deficiencies, and if so, what my next course of action can be under the State of Pennsylvania Automotive Lemon Law.
Anonymous-159343.... July 9th, 2016
I have a new outlander 5000 miles. A slow leak in a tire and will not replace. No warranty what is wrong with this company. Leak from side wall and can't go and now you want $300 plus for a new tire. Somebody said there was road hazard for tires but the dealer told us nothing about. Poor service. I will make sure this kind of service is told to all. The transmission is a joke also.
huntertr4ds.... February 6th, 2014