Navy Federal Credit Union Reviews and Ratings

View Navy Federal Credit Union customer reviews

Read reviews about Navy Federal Credit Union from users just like you! If you have anything to add, please click the "Submit Review" button on the right-side of this page.

Do you have an experience with Navy Federal Credit Union that you would like to share?
Earn 750 points for your review!

Overall Ratings

1.00 based upon 1 reviews

(1 ratings)
(0 ratings)
(0 ratings)
(0 ratings)
(0 ratings)

Attribute Ratings

Customer Service (1 ratings)
Perform as Advertised (1 ratings)
Timeliness (1 ratings)
Use Again (1 ratings)
Cost Effective (1 ratings)

Navy Federal Credit Union Reviews



.... December 31st, 2014


Navy Federal

We have had Navy federal for 10 years, Navy federal is great with loans, they have low APR's and great credit cards with quite a bit of financial guidance and assistance.
When it comes to banking with Navy Federal, that is a different story. For the last few years we have had nothing but problems, bounced check fees even with funds in accounts, they refunded some of the returned check fee but not all even with it being the banks fault. Also we had asked for a stop payment on a check which they charge a $20 fee for but they never stopped the payment. Someone had stolen one of our checkbooks and we asked them to close the account and open a new account, move money over to the new account as well as our direct deposit, in the end it went to the account we needed closed due to the fraud. We have lost over $1000 in fees with navy federal. We have decided to go over to USAA.
Review Finder
Quickly locate the company, product or auto review you are searching for.


Get Help Online

Get immediate support for your Navy Federal Credit Union questions from HelpOwl.com.

Recent Navy Federal Credit Union-related questions:

Corporate Office
Contact Information

Complete Navy Federal Credit Union customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Navy Federal Credit Union customer service rankings, employee comments and much more from our sister site.