PSE&G Reviews and Ratings
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Customer Service (3 ratings)Perform as Advertised (3 ratings)Timeliness (3 ratings)Use Again (3 ratings)Cost Effective (3 ratings)PSE&G Reviews
Anonymous-83206.... November 9th, 2012
I hate PSE&G. We are still without power in Hillside (my street and two other next to us) the rest of people have power. There is a pole down which they are aware of but we have seen NO TRUCKS in our neighborhood, not even the out of state crews.
Originally, we were told Monday, then it was actually moved up to Friday the 2nd. Now it is the 9th and still no power. They estimated 401 customers in Hillside would be restored yesterday, yet they only restored FOURTEEN> Today they say 656 - does that mean 20??? At this rate, we'll be out of power until Thanksgiving. I too would like to file a claim for all of the food we lost, the gas we had to purchase to drive all around the state to stay at other houses, because it is 46 degrees in my house and you can see your breath. It is UTTERLY UNLIVEABLE in my house at this time. I have emailed the Mayor and the Governor (not like that will do anything). nobody cares - they are now reporting 98% restored - we will be forgotten now and they will take their times because their numbers show otherwise. I cannot take one more minute of no power. I think we should all file some kind of suit against PSE&G.
Anonymous-82303.... November 3rd, 2012
I live in metuchen and there was a wire down and the workers came and looked at it... LOOKED AT IT... not bothering to fix it, i patiently waited 5 more days without power because there were other places in worse situations. Then they came back only to LOOK at it again. I'm fed up, they only take my money and don't deliver. The block across me has power but i don't? Shouldn't all of us have power returned at once and not one by one? I tried to be patient and it got me nowhere. NY has already gotten much of their power back because the employees at conedison WORK!!! ARGH its going to be cold tonight.....AGAIN
Kathylev908.... September 16th, 2011
PSE&G Worker Commendation
A technician named Phil, came to our house for a pre-season boiler check. He was very professional and personable. He knew what he was talking about and was very helpful. Kudos to him and PSE&G. :)Kathy, Denise and Pete.
PS, We had to wait 5 full days without power; and since we have well water, we had no water either. We waited patiently for the power to be restored, because we knew the men were working hard to restore everyone's power and we would not compromise the workers safety for our convenience.