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Anonymous-129496.... January 25th, 2014
I have been using Quicken for many years. I installed the 2014 version and it is TERRIBLE. The text is either too small or too large and cannot be controlled. The only exception is the register area which has its own worthless font settings. When set at the smallest font, the text is huge. Anyone have a suggestion for another program?
Anonymous-83983.... November 13th, 2012
I hate quicken. The only reason I have it is because there are no other software programs out there. The program is garbage. Managing your money was a better product 20 years ago than quicken is today. I could not register my program so therefore I was not able to use it. What garbage.
Anonymous-80755.... October 24th, 2012
BEAWARE. Do not update to 2013 Deluxe. It will corrupt your data.
I have been a loyal customer since early 2007 and upgraded every year since. I upgraded to 2013 about 2 weeks ago and it corrupted my data. I have spent 3 days of Chat/phone conversations with Sanjeev, Manjeep, Ashish, Kuldeep (manager, on the phone for 6 hours but not one word of documentation)Ritesh(very rude) and Vikas.The system for support is outdated. If you get someone on the phone, they want to restart at step #1. Thinking that it has cost me 3 days and over 10 hours on the phone. Many promises have been broken. Little or no tracking, one agent contradicting the other. Return calls promises, never received.
Anonymous-50719.... February 8th, 2012
DO NOT INSTALL QUICKEN HOME & OFFICE 2012 - there are serious problems with this software. Entries which used to work in the 2009 version no longer work. The 'budgetting' system is a joke. They are trying to use graphics to hide the fact that the new software just doesn't work. For example the 2009 software would add up the sub items in a line item and present them as a total. The new software doesn't do this. Also be careful what month you are actually in when trying to put together a budget since the software assumes that if you are in March all budgets run from March to February of the following year even if you are trying to develop a budget for a calendar year. Basically a piece of crap not worth 5 pesos never mind 5 dollars.
Anonymous-47593.... January 5th, 2012
I use Quicken 2011 Premier. I use it for checking and investments. It is complicated and loaded with anomalies. Right now it does not update and their link to download a fix does not work because it takes you to a page for purchasing Intiut product. If you manually enter the correct address it transfers point you back to the buy their product page. I also transfer an account from one broker to another. This also was a nightmare to get the balance straight The only way I got it to work was to rename the quicken account for old broker to a new name, Manually changed the update data. Quicken 2011 could not match up the Buy and sell orders. For long order will need to delete the buy and and reenter them with the current broker name otherwise you can't match up buy from former broker to sell from new. This makes me sick to just go thru this crap. there is more but I am stopping here.
Anonymous-45118.... December 10th, 2011
Like many others I was forced to update to Quicken 2012 in order to download investments. Since that time I have not been able to get anything from Fidelity. This is a Quicken problem to be resolved and not one for a financial institution. Don't upgrade until this gets fixed.
Anonymous-39868.... October 9th, 2011
Been a Quicken user for years. Every time I upgrade I lose some usable feature. Now with Quicken 2011 can't download my account transactions. What does one do for help? There is none!
Anonymous-27553.... April 23rd, 2011
What was relatively a stable product has now deteriorated significantly with QW2011. I can no longer seem to download from Fidelity and Vanguard although Schwab still works (TG). I would be absolutely be open to alternatives
Anonymous-25114.... March 29th, 2011
Worthless customer support. They dont read the tickets and wont troubleshoot or get you to 2nd level support. Plus their command of the english language is lacking. Time to switch to MS Money.
Anonymous-24814.... March 27th, 2011
I have used Qiucken since the early 90's and this is absolutley the last time I purchase anything from Intuit. Where is the Free Technical Support. Also where are the Manuals so one can try to figure things out.
Anonymous-24112.... March 22nd, 2011
Quicken 2011 starter is a bad choice for almost everyone. Staples told me that this version is recommended by quicken to replace quicken 2000 basic. It definitely is NOT, the starter version has no investment capability, so it is being sold as a "come-on" to try and get you to pay for the next higher upgrade. The quicken help support is also very poor. I would never recommend any quicken product.