Shutterfly Reviews and Ratings

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Overall Ratings

2.17 based upon 6 reviews

(3 ratings)
(1 ratings)
(1 ratings)
(0 ratings)
(1 ratings)

Attribute Ratings

Customer Service (6 ratings)
Perform as Advertised (5 ratings)
Timeliness (5 ratings)
Use Again (5 ratings)
Cost Effective (5 ratings)

Shutterfly Reviews



.... July 30th, 2013


Worst work ever! and They don't care!
I did a book of our Alaskan Cruise. The First page came back "The Rowans enjoyed....NOT US AND PLACES WE NEVER WENT! Even though I specified print at 14-18 pica, the lettering in the whole book was so small, a magnifying glass was necessary. Shutterfly refused to fix it! Stating I should just redo it, and they wouldn't charge me! Wouldn't it come out the same? Why should I spend another 90 hours for their mistakes? I just want a refund! By the way, Apple took the same pictures, and Text and made an easier Beautiful book at a cheaper cost .


.... January 24th, 2013


Photo gifts

Shutterfly provided the Christmas gifts I got for family this past year and everyone raved about how much they loved everything. I made photo mugs and a photo book - everything came out great! The mugs are holding up well and the pictures are not chipping or fading through washes. Shutterfly also has great birth announcements and holiday photo cards. The prints are high quality and inexpensive because they always have coupon codes floating around. Will use again!


.... December 10th, 2012


LOST EVERYTHING!!!!!! Spent 2 days making the perfect photo book only to have the site freeze! Lost everything. This happened before on a smaller book and just thought it was a fluke. I have a MAC, it's up to date and do not encounter this problem on other sites.
SHAME ON YOU SHUTTERFLY!!


.... October 3rd, 2012


OK so here is the deal. I am a professional photographer and uploaded some of my photos to SF but the quality of the photo is ridiculously reduced for the person viewing the photo online. I upload the same hi- resolution photo to Flickr (a supremely better site for photograph) and the photo appears in all of its beauty and clarity. SF if I only looked at photos on your site I would NEVER purchase from you as the photos, no matter how tack sharp, look like crap!


.... September 10th, 2012


shutterfly new costumer from kodak
gallery

I,m not a all in love with shutterfly! can't get login and my pictures will not upload. I can't do anything. My help button doesn't work or any other buttons for that fact.The whole page acts like it is froze. It just plains SUCKS!!!!!!


.... July 12th, 2011


customer serv

first experience with customer service went well. Just a little problem getting them to understand what i was asking. waiting for my order then will decide if i will use again.
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