Skype Reviews and Ratings

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Overall Ratings

2.50 based upon 26 reviews

(13 ratings)
(2 ratings)
(1 ratings)
(5 ratings)
(5 ratings)

Attribute Ratings

Customer Service (22 ratings)
Perform as Advertised (21 ratings)
Timeliness (18 ratings)
Use Again (21 ratings)
Cost Effective (19 ratings)

Skype Reviews



.... March 2nd, 2014


Skype announced new prizes for several fone connections via assets starting next month.
I've been using skype telefony asset offerings for calls to Serbia. Since they're increasing their rates for apxm.
50% (fifty per cent)from €.11 to .16/min for calls to Serbia I'll no longer use skype for such calls. Instead I'll change to the FONIC offerings here in Germany which are €.09/min within Europe including all former Yugoslawian countries.
With skype I've been very satisfied for years however, with the new charges I feel ripped off. And this is what I do not support.
Why should calls to Serbia be charged 8 times higher then calls to the rest of Europe? No explanation for this.


.... August 14th, 2013


Greedy Corporation

We bought some skype credits to make phonecall around the world. Before our credits were used up (more than enough to keep going as we were for several months) Skype decided to automatically take an unauthorised payment from our credit card. We did contact them, but were unable to get a refund. So we instructed our bank to reverse the charge. A few months later we wanted to purchase extra credits, but were unable to do so because we seem to be blacklisted. Contacting Skype support is absolutely useless, as you will never get any joy resolving this issue.
We like skype to keep in contact with our family, but their paid call system sucks big time because of "automated renewals". I suppose Skype has no phone number for customer support, as they would not be able to afford the staff needed to answer all the complaints.
Overall the program is a great concept, but the company realy sucks badly and is unashamedly greedy.


.... June 29th, 2013


Great way to communicate.

Skype is just ideal to easily talk with acquaintances separated by great distances. I have been an avid user of Skype over the years for this reason.


.... May 7th, 2013


Skype sucks, a lot, limited, no personality, slow, consuming an excessive amount of bandwidth can not be customized, no icons or emoticons, uncomfortable, greedy, unfriendly, is one of the worst chat clients of the world, maybe works for businesses , but it is terrible for home and family, make mom or dad understand it is quite a feat, What microsoft did with messenger is of the worst things that Microsoft has done to the Windows users.


.... November 20th, 2012


My name is Pierre David, my E-Mail is and I am very tired of being robbed by Skype, Late September, I paid more than 30$ to SKYPE in order to be able to communinate troughout Canada for a year. This sum was paid with my Royal Bank Visa Card. And now you are telling me to buy some credits because it seems I have no credit with you. This does not make sense and I would appreciate getting news from you concerning this matter. I can send you proof of what I am saying. I do hope to hear from you soon. If not, I will stop usin SKYPE once and for all. A very deceived customer


.... November 2nd, 2012


To whom it may concern.
I feel cheated and will never use Skype again. youy give a cost per minutes and after years I only now noticed that you also charge 0.07c for conectivity. and if the line is busy you still charge this fee. you are very quick to chrage my account, to the extent that I cancceled mmy card to stop you from doing it. I rather pay more than be cheated. there is no way to conatct your people. this is a mass fraud. and I will try and get it on face book or Youtube. if others feel the same maybe a class action can come from it.


.... October 19th, 2012


After purchasing Skype Premium for an online class group session, I am disappointed that on the day of the group session I had to drop the session as there were multiple issues with volume.


.... September 21st, 2012


Great for keeping in touch.

Skype is really great for keeping in touch with loved ones overseas. The video and sound quality are both excellent, especially since the software is free of charge.


.... August 30th, 2012


Hello!
I just wanted to let someone at Skype know that Skype's video calling has given me an incredible gift and opportunity.
I'm currently living in Victoria, Australia, and my whole family lives Washington State, USA.
My fiance, my parents, my very young nieces, and everyone still lives at home. My fiance's father passed away several weeks ago. I have been sorely missing my family and friends, and dealing with something like this made it so much more difficult. Fortunately, Skype not only let me stay in close contact with those people, but it did even more.
On the day of the memorial service with the help of wireless internet at the church, I was able to Skype in and watch the memorial service live, being as close as I could to my family even while being 8,000 miles away.
As if this wasn't enough, I even was able to Skype throughout the reception, visiting with and seeing all the family and friends who were there to support my family.

So, thank you so much for everything, I wanted someone at Skype to know how much you have helped me this year.


.... July 14th, 2012


Pretty good video chat

The video chat system is pretty simple to use and easy to understand. I use it to talk to my friends that are far away. The only problem is that the video sometimes doesn't show up. But that only happens fairly rarely so its not much to worry about during chatting.


.... March 4th, 2012


Voice CHAT

Skype is one of the best software for voice chatting. It enables me to chat me with me friends with clear voices without any probem. It is very much compatible with my PC.


.... January 1st, 2012


Leaves room to be desired...

Skype is for the most part ok to use, but some problems persist.
1. I can't close the window. Even if I try to X out, the thing just minimizes itself and I can't get rid of it.
2. It won't allow for more than 2 video streams at once, unlike other similar software.
3. (This was most annoying) Skype is set by default to use up port 80, which was problematic when I was trying to install PHP on the computer. Whoever found out that Skype was the problem is a genius, for nothing in the error PHP generates indicated that Skype was the culprit.


.... December 24th, 2011


Best For Video Chatting

Skype is one of the best applications on my PC for video chatting and text chatting. I use it often and I have no doubt that the who will be reading this had also experienced skype sometime.


.... December 9th, 2011


I have set my Skype status "online" ALL the time on my iphone, but my friends and family can never get hold of me. It says I'm offline on their phones. Same thing for my husband's phone. Very disappointed with SKYPE. TERRIBLE service!


.... December 6th, 2011


Thank you Skype!

Skype is one very useful invention that has proved to be very worthwhile in my life.
I am currently living overseas and Skype has helped me to be able to connect with my family and friends back home. Not only can I hear their voices, but I can also see them which is a very plus factor, and it also is free to all Skype users to use to their advantages.
Not only am I able to save money now, because I do not have to buy phone credit every now and then to call home, but I really look forward to all my Skype sessions because I get to see all my friends and loved ones, face to face.
I love it. Thank you for inventing Skype!


.... November 12th, 2011


INVISIBLE SKYPE

Support is non-existent
They won't cancel your account
Someone posted my private landline as a Skype phone number and I get calls constantly from people scammed by Skype.
I finally had to call my bank and tell them NOT to honor any further Skype charges.
Haven't figured out what to do about the phone calls, can't find where it is on the internet. Any ideas out there.


.... November 6th, 2011


Skype does not deserve a "Rating" they are only interested in making money

They have no one live you can talk to except for third party companies that have no idea how to fix your problems- Skype itself has no live support and they don't seem to care how much money you have given to them over the years-
I AM PISSED OFF- IF I HAD MY DRUTHERS I BELIEVE THAT ANY OTHER VOIP IS JUST AS GOOD OR BETTER- AT LEAST WHEN YOU HAVE A PROBLEM SOMEONE IS THERE TO CORRECT IT RIGHT AWAY NOT IN M2-3 MONTHS-SKYPE IS A RIP OFF YOU WANT TO SEE HOW MANY PEOPLE ARE SATISFIED WITH THIS CRAP THEY SHOVEL IN YOUR FACE; HERE ARE THE REAL SKYPE REVIEWS!!

http://contacthelp.com/directory/Media/Cable+Television,+Internet+and+Phone/Skype?ListingID=330 (PASTE INTO BROWSER)


.... September 13th, 2011


Good in cheating with people!!!!

Sky is good in taking money out from your bank account and good in not crediting into your sky account.
Thy are the biggest cheating company I have ever sn.


.... June 23rd, 2011


Good finally found a website to release. Well this stupid jerk crap damn Skype!!! it is really causing lotsa misunderstanding and miscommunication. Firstly, my IMs wasn't sent to him and I can't receive any of his. Secondly, the voice call! We can't hear each other properly while both if us are having excellent connections! So, jerk Skype, improve yourselfffffff!!!!!!!


.... June 2nd, 2011


Great for Travelers

Skype lets those traveling (especially internationally) talk for cheap and even free to friends and family back home. It is super easy to use and can be downloaded on almost any computer, even the sometimes trashy ones at internet cafes. I had have minor issues getting microphone setting right so that you can hear the other end, but these were easy to resolve.


.... April 17th, 2011


Skype

I love Skype because of him you can talk to friends or your family as much as you want and you can also call to somebody phone if you have credits...NICE!


.... April 3rd, 2011


I bought SKYPE CREDIT. But after making some calls and STILL HAVING CREDIT, I cannot use SKYPE because when I dial the landline they cannot hear me. I have had to use my own landline at huge cost (South Africa to Australia) and am very upset about this). How come the system worked initially but now, whilst it shows Euro credit I cannot be heard by the person I am calling and its costing me each time I re-try dialing! THIS APPEARS TO BE A RIP-OFF!


.... March 28th, 2011


Skype customer support does not answer except for the automated response mail.
They havent been able to resolve issues regarding extending our phone numbers for 3 months so far. 2 numbers expired, next ones about to go.
Cant be much worse...


.... March 27th, 2011


I just want to say thank you to your company. Because of you, I can talk to my son who is in the military, and see him. God Bless you all! So many families are separated right now and you have made it possible to stay connected with loved ones. I can never thank you enough for your service.


.... March 25th, 2011


I've the same experience as GioUK 3/21/11 3:38AM. My Skype account was hacked over the period of Mar 21 to 25, where numerous calls were made to Indonesia, Afghanistans. Same as you, I received EXTREMELY irresponsible responses from Skype saying that they're not responsible for this and therefore won't refund. The breach was on due to their weak security controls. They had the cheek to blame it on potential breaches in my PC?!! Worse, they tried sell their premium services in their emailed response to me!!! They're a disgrace to bona fide, genuine businesses. Such irresponsibility, I've really never seen


.... March 23rd, 2011


No online live support!!! Very poor. Waiting answer!
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