Snapper Reviews and Ratings
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Anonymous-164284.... February 27th, 2018
I purchased a lawn mower which was put together incorrectly. It is documented in your system of spoken to two different Representatives. On 226 I spoke to a Chris spent a half an hour on the phone with him. At the end of the conversation I asked for something to be done about this inconvenience he said he would escalate it to headquarters. I spoke to another lady on 2/29 for around 45 minutes. She at first said they would not send it up to headquarters and then it would not compensate me in any manner for any inconveniences on their behalf. Not only was this a great disappointment on my first new lawn mower purchase. Not only was the lawnmower assembled incorrectly this issue was a great safety concern to me and any other person around me as well as damaging my lawn and the lawnmower itself. Snapper Field at quality control and I'm wondering what's going to be done about it. Consider all parties lucky that I had knowledge of lawn mowers and knew this was not assembled properly. This is absurd I hope to be hearing from somebody from corporate February 29th 1 p.m. eastern time. A sense of urgency as well
Anonymous-158983.... June 8th, 2016
I bought a snapper a year ago. I was thinking it would be great because of the service I assumed to get. My mower deck would not adjust to the correct height. My dealer say a lever had to be ordered and has been placed on back order. My mower has been in the shop for over two weeks. I am very dissatisfied with my snapper.
Anonymous-115609.... July 7th, 2013
I bought a Snapper self propeled mower because I thought it wqs a quality product. I had my parents Snapper that is over 25 years old and works and runs perfectly. The new one i bought is a piece of junk. I have mowed 8 times with it and have difficulty starting it, the self propelled belt came off, amd the rear wheel broke off. I would not recoment this piece of junk to anyone