Sprint - Nextel Reviews and Ratings

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Overall Ratings

3.75 based upon 8 reviews

(1 ratings)
(1 ratings)
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(4 ratings)

Attribute Ratings

Customer Service (7 ratings)
Perform as Advertised (7 ratings)
Timeliness (7 ratings)
Use Again (7 ratings)
Cost Effective (7 ratings)

Sprint - Nextel Reviews



.... December 10th, 2018


Okay Service

The service was okay. Not very great connections but good price.


.... June 7th, 2013


Phones have great audio quality.

I haven't had any problems being with Sprint, which is far more than I can say for other past providers. It helps that I don't have to pay much for their quality service. What with their unchanging provision of service no matter the location, and their vast selection of phones, I can safely recommend Sprint to anyone.


.... November 20th, 2012


This sprint cell phone is a joke nobody can't call me phone calls drop.always I pay too much money for this. This has been happening since I got the phone time out I am not making any changes I am serious about this phone service


.... May 8th, 2012


Nice Cell Phone Company

Overall, Sprint is the best cell phone company that I have been with. Their prices are fair, and pretty cheap. Even when I vacationed 5 states away I still had cell phone service. They have a great availability of cell phones, including HTC. I have never had a problem with my bill or cell phone service. Overall, they are a great service.


.... April 20th, 2012


I think Sprint is the best overall wireless company. Their prices are fair, the coverage is great, and the customer service has always been good to me for the past 8 years. My family is all on Sprint. I use AT&T for work and I drop at least 5 calls a day on AT&T. Cant remember the last dropped call I had on Sprint.


.... June 13th, 2011


Good

When shopping for service providers, Sprint was the cheapest, so I went with them. The service is pretty reliable, and billing is very easy. In fact, the entire online site is quite user friendly.


.... April 11th, 2011


I had a problem with my HTC EVO. I sent Sprint and email, and was bomb-barted with customer service agents, attempting to resolve my issue. I would have to say, that they were EXCELLENT with their concern and desire to fix my problem. They took care of me until my situation was solved. I was very impressed!


.... April 8th, 2011


I recently purchased a sprint LG optimus. I never had so many problems with a phone. They claim you can have your money back within 30 days, but when I tried to return it they said they had to do updates to the phone, then if it did not work, I had to bring it back and have it cleared. If all that did not work I "might" be eligible for a refund. After the update the phone worked ok for a few days, then the problems came back worse than before. I brought the phone back again, and they again claimed they had to try some more things. Again the phone worked for a few days and then the problems got much worse. When I tried to return it again, they said they had no record of me trying to return it within the thirty days, and since it was now past thirty days, I could not get my money back. Also, if I wanted to exchange it for a working phone, I would have to pay $35. When I went online to complain I saw that many people had the same problems with the phone and got similar run-arounds and tricks when they tried to return it or get it serviced. If you already have a Lg sprint phone and it is having problems go in there and give them heck until they give you your money back, and do let them put it off until another day after service. This is a trick and they are trying to stick you with a piece of junk.
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