Stihl Reviews and Ratings
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Overall Ratings
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(2 ratings)Attribute Ratings
Customer Service (9 ratings)Perform as Advertised (8 ratings)Timeliness (8 ratings)Use Again (9 ratings)Cost Effective (8 ratings)Stihl Reviews
Harryuk.... March 4th, 2023
Stihl outdoor power equipment sets the standard for quality and customer service
Stihl has long been a trusted name in outdoor power equipment, and for good reason. Their products are top-notch, with a diverse range of options to suit any yard, garden or industrial need. From chainsaws to leaf blowers, they have it all, and they back it up with a full range of accessories and replacement parts to ensure you can keep your equipment running at its best.But what really sets Stihl apart is their commitment to customer service. Their network of service dealers is fully trained and equipped to handle any maintenance, repair or warranty-related issues that may arise. They are knowledgeable about the products and can advise you on the best options for your needs. And unlike big-box stores that may leave you on your own once you've made a purchase, Stihl's service dealers are there to support you long after the sale.
Not only that, but Stihl's service dealers can also provide invaluable advice and training on how to use your equipment safely and effectively. This level of support is simply unmatched by other retailers.
So, if you're in the market for outdoor power equipment, don't be tempted by the big-box stores with their low prices and impersonal service. Instead, invest in a Stihl product from a local service dealer and enjoy the peace of mind that comes with knowing you have a team of experts to support you every step of the way.
jackiefacchini.... October 3rd, 2022
Stihl Km 130R
This was a great idea, but made so cheaply that they constantly break. The drive shaft should have been more substantial, with a stronger silicone sleeve. I constantly pull out the drive and break the sleeves. I have most of the attachments, but have been very disappointed in quality.ViejoMenace.... September 29th, 2022
Stihl products backed by a real service dealer network set the bar high.
For decades, Stihl has produced top level outdoor power equipment, with chain saws the primary focus. Their product line is diverse, covering most yard, garden and industrial gas and electric powered equipment needs. They support that with a full range of accessories, as well as replacement parts and consumable pieces like bars and chains, blades etc as well as lubricants, oils and even fuel. Their service dealers are fully educated and stocked to handle anyone's needs whether it be maintenance, repair or warranty related. Where is that kind of backing when you save a couple bucks at the big stores. Who will show you how to use your boxed equipment, advise you on options, back the product with service beyond their exchange warranty period? Support your local servicing dealership and there's the value in the purchase.
Anonymous-164914.... August 12th, 2018
Bought a 170 2 year warranty stop working 8 mounts later been in shop 3 weeks no spark good little saw but service sucks
Anonymous-164677.... May 23rd, 2018
Bought two Stihl products in last 8 months- BG 86 blower and M S 391 saw. Both were defective and needed parts replaced. After first fix on saw, (day one) started at store. Tried to use two weeks later, today, same problem. Am completely disgusted. Have owned and used stihl equipment for 35 years, whoever is in charge of quality control should be fired. Would not feel comfortable recommending your products, unfortunately two friends bought saws on my recommendation just this month.
Anonymous-163291.... September 9th, 2017
The carburetors are junk . I replace twice this year if u guys don't do anything about about it. Il go with john deer
Anonymous-163279.... September 7th, 2017
Just get my stihl pole saw of 600 dollars used for 5 hour and when i want to stend it to reach tall limbs it doesnt work, what did i buy?
Anonymous-162676.... June 14th, 2017
New trimmers and chain saws are under powered and choked down due to EPA regulations! Stihl used to be a reliable quality made product that would last many years without issues. When you send your product to China for cheap labor the quality of the product goes down and the Brand is damaged as cheap! Past two power tools I have purchased have been returned to dealer after purchase and sold for a loss due to performance issues. Customer service blames new EPA regulations for inferior products made in China. No more New Stihl products for me!
Anonymous-134458.... April 15th, 2014
I give stihl. 55555 stars I purchased a helmet with ear and face guard used it three times and ear piece fell off and replacement is outrageous after I paid seventy bucks for a piece of five star popp,