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Overall Ratings

1.00 based upon 2 reviews

(2 ratings)
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Attribute Ratings

Customer Service (1 ratings)
Perform as Advertised (1 ratings)
Timeliness (1 ratings)
Use Again (1 ratings)
Cost Effective (1 ratings)

Travelzoo Reviews


.... July 20th, 2013


Purchase that was never received

Purchased something from their local deal offers .They changed my card but never received the merchandise. They cannot be reached . just wrote to them if no answer will file complaint with better business and use social media to report this.

.... December 28th, 2011


Stay away from TravelZoo spa deals, unless you can wait 6months to redeem.

I have had two extremely unfortunate experiences with travel zoo's spa deals. Each deal was so OVER SOLD that I had to wait at least 6 months to redeem my purchase (the last one I bought was back in June of 2011 w/ Lia Shorr NYC Spa and the first available Sat appointment is May of 2012! I don't know about you, but I do have to work from Monday to Friday 9 to 6). This is certainly good news for the participating spas; however from the consumer point of view, these deals are just simply NOT worth the wait time: 1) who can predict their scheduling 6 months forward, and 2) many people will prob have misplaced their vouchers by then. From a quality control point of view, it's clear that travel zoo has NONE; they simply do not care about the feasibility / quality of the deal, just the number of deals that's sold. I would not be surprised if some spas loose money on these travel zoo deals. So, bottom line, UNLESS YOU CAN WAIT AT LEAST 6 MONTHS TO REDEEM YOUR VOUCHERS (which is only about 25-30% off), DO NOT WASTE YOUR MONEY ON TRAVEL ZOO SPA DEALS! Girls: their deals are just NOT worth your time and effort!
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