US Cellular Reviews and Ratings
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Overall Ratings
(4 ratings)
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Customer Service (4 ratings)
Perform as Advertised (4 ratings)Timeliness (4 ratings)Use Again (4 ratings)
Cost Effective (4 ratings)US Cellular Reviews
Anonymous-162004.... February 28th, 2017
The first for being forced into data plans which I did understand what smartphones but now we're being forced into unlimited data plans whether you want to use the Internet or not you must pay for unlimited data even if it's 2 gigs and then slows you down as an overage protection I don't feel I should pay for something I'm not going to use as a family we decided to stop using the internet after having some overages that we are trying to recuperate from and pay off in order to pay them off I needed to lower my bill but now with the new plans I would be paying for unlimited plans that would not be needed seeing we are going to not use the internet anymore the only way around it is to get a basic phone I understand smartphones need some data if we don't use the internet there would still be a little bit of usage from Pixar messaging or email but to make me pay for an unlimited plan that I would not be needing is absurd
max54362.... March 3rd, 2013
Worst Customer Service
I have paid almost $200 each month since I have had service. No one seems to help, and everyone I talk to just gives the me the runaround. I have decided it was time to leave as non of my issues were ever resolved. Also, I was unable to port my number because after I talked with them about moving service and I put in a number transfer request, they "temporarily" turned off my service to prevent the transfer. I am planning on suing because of that.
Anonymous-87163.... December 3rd, 2012
I have been with the company since 2005. It is time to move on to many problems and issues and no resolutions
ehjohnson7.... July 24th, 2011