Wendy's Reviews and Ratings

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Overall Ratings

1.92 based upon 25 reviews

(15 ratings)
(4 ratings)
(1 ratings)
(3 ratings)
(2 ratings)

Attribute Ratings

Customer Service (24 ratings)
Perform as Advertised (22 ratings)
Timeliness (22 ratings)
Use Again (22 ratings)
Cost Effective (22 ratings)

Wendy's Reviews



.... January 11th, 2022


Manager Miss treatment

My child worked at Wendy's at LaGuardia Airport in queens and was Miss treatedA532; by 2 of the managers. 1 manager just stood back and didn't do anything but kept telling my son that he was going to take care of it but didn't. One manager even threatened to punch his eyes out and invited him to go somewhere where there was no cameras to fight for no reason. I reported all the incidents that had happened and they fired him because he got sick at work and needed to go home early we reported that to and they said they will do an investigation and I got an email a couple weeks later stating that they close the case with no explanation on why. This happened a couple of months ago. Now two days ago another teenager got physically attacked and doesn't know why by the same manager we have been trying to report. It seems to be hard to be able to contact someone and report these incidents and someone actually doing something about it. Seems like we just may have to take legal actions for something to be done. The craziest thing is that those Managers are still working thereA532; and that poor kid is scared to go back.


.... July 21st, 2019


Great Prices, Awesome Experience

Prices were great, Great Customer service. Awesome time.


.... January 27th, 2018


I have gone a few times to the Wendy's on Elizabeth street in Pueblo, Colorado. At every instance the quality of the food has been extremely poor. Baked potato was a small whithered and disgusting, then next two visits, they were out of potatoes. The French fries were cold and wilted. I think this is one of the worst Wendy's I've ever eaten at. I like Wendy's food but I think their needs to be a quality check on this particular store.


.... February 13th, 2017


We ate at the Wendy's in lake city fl.on main st. I felt as if I was a slab of meat in the cooler waiting to be processed. The employees behind counter were wearing winter coats. Their was only two more people eating there. Our food was cold from the counter to our seats. I have told everyone I know not to eat there it's the worst Wendy's I've ever eaten ate.


.... January 14th, 2017


I just wanted u to know l got Jr bacon an cheese today an the lettuce was auful the piece they put on my sandwich was rotten.


.... January 11th, 2017


Wendy,since your father passed and you assumed the leadership role, you have run this company in the ground. Dave had the best hamburgers and fries around!!! Since your team decided to change the ingredients, we can't decide what type of meat is in the hamburger and the fries are ridiculous! Several years ago my team of approx. 20 ate lunch at the Spartanburg locations probably three times a week. We stopped when you changed everything. I usually try the restaurant once a year now to see if you have changed back to your father's recipes. I visited my yearly trip last night and threw the burger away after two bites. Dear lady... You have accomplished in making this the worst burger and fries in the marketplace. Until you change back to the delicious burgers your father made. All you have to do is ride by one of your restaurants and see how small the crowds are at lunch or supper. This burger is a joke!!!


.... December 1st, 2016


Bad Bad Corinth Tx Location Ask For Burger No Tomato Or Mayo. Got Both No Receipt. This Hapens 2x In 2 Weeks Will Not Eat At Wendys Again. Cant Aford Hospital Or Money For Food I Can Not Eat.


.... November 19th, 2016


Do not go to Wendy's on sw44th & Western in Oklahoma city.... Twice I have been there and food was cold or over cooked... I will never eat Wendy's again and I tell everyone how nasty their food is!!!!!


.... November 17th, 2016


Need to cut back on the salt on fries. Bought a large and could not eat them cause it was so salty


.... October 31st, 2016


Ate inside wendy's in tuscaloosa al last night, not only was it freezing temperatures inside, but they can't adjust temp? Controlled by corporate office? Order Chili, hardly nothing in it but liquid. No chocolate frosty? Meat in burger is so thin you can't taste it! Will not go back! There was 11 of us & all felt the same.


.... October 17th, 2016


On Oct 17th, I decided to try the new Taco Salad at the Restaurant at 165 Scenic Hwy. With my surprise, i was told that they were out of chips and salsa. What kinda of Taco Salad doesn't include chips and salsa and was asked if that was ok. I said NO! Disappointed, i decided to pick #1 combo with cheese. The hamburger was too salty and the fries were barely warm...not hot and fresh. Not happy at all and don't plan on going back.


.... September 7th, 2016


Wendy's:

Thanks for the improvements you have made to the grilled chicken combo,

I have always consider this meal my guilt free lunch - grilled chicken sandwich, no honey mustard sauce, side salad instead of fries (I appreciate this flexibility), light dressing, diet soda.

But the new version of this meal is much better - multigrain roll instead of pasty white bread, the chicken has better seasoning and better texture, better variety of greens in the salad. Thanks to these changes my guilt free lunch is now much improved. Now if you could only add a good chocolate chip cookie...
-Bob Schulman
Blacksburg Virginia


.... August 23rd, 2016


Im from saskatchewan canada and stopped at one of your locations in ohio and was pleasently surprised to find you had a veggi burger on your menu here. It was great and just wanted to let you know that as a vegetatian i appreaciate having a great alternative meal option.thankyou and i hope you add to your canadian menu as well!


.... July 5th, 2016


I used to be a big fan of your side salad and would purchase one or two several times a week. Recently I ordered on and got home to see cheese on it. Number 1 if you are going to change ingredients advertise it.secondly there is a LARGE population that are lactose intolerant and can't have the cheese. Maybe some salads could be made on us the cheese, or maybe it could be package separately. I hate now I can't have a salad with your fantastic Italian salad dressing.


.... June 9th, 2016


My boss & I just got take out at Wendy's 00005425. 6.9.2016 12:51pm
I sat down to eat it and the burger is NOT cooked through... VERY pink inside... GROSS. Sandra
Of Course I can not find an Email address to contact them and being at work, can't call them! No more Wendy's for me!


.... February 9th, 2016


Store#8896 pasts visit they have been out of regular coke burgers seems to be old and cold would not try the fry didn't use to be this way


.... February 8th, 2016


Currently Wendy's is introducing Cod sandwich which I had a week ago. I liked it so I sent a friend last Friday nite to get two more for our dinner from the 7th St and E Greenway location in Phoenix, AZ. Unfortunately the server gave us Cod was old and hard as a rock. That is really inexcusable at anytime but this is the current promotion food. We did not know it of course until he brought it home.


.... January 31st, 2016


wendys used to be good, what happened...the fries were cold and tasted like grease...the chili large is now in a small cup...you just lost a long time costermer


.... January 29th, 2016


Had a cod sandwich at the round lake store last nite
It was terrible. It was cold, dry and overlooked. Will not go back to that store again.


.... July 7th, 2015


I want to commend you on your chicken and dill sandwich! It was wonderful and very nicely priced! It's the best chicken sandwich I've ever had, and my husband and I have tried them all from the fast food family. Again, Good going!



Now if only you would do a fish sandwich exactly the same as the chicken, put both on the menu as permanent choices, I would never have to go anywhere else again!

PLEASE PLEASE PLEASE?



I usually frequent the store on Power Road and McKellips in Mesa, AZ


.... April 17th, 2015


worst Wendy's ever Davie Road Davie Florida

bartender crispy chicken for whole family they were like rubber duckies hard like a hockey puck disgusting burger King is way better even McDonalds please stay away from Wendy's worst fastfood ever


.... March 7th, 2015


I usually love my salads at Wendy's however I purchased the new Asian cashew and the iceberg lettuce was all brown. Very disgusting and disappointing.


.... February 7th, 2015


Terrible service.

Visited Wendys At 80 ocean Ave., East rockaway,ny, on Wed. On 2/4/15 in the evening, Order a meal For myself And kids meal for my 9 year old. While on line , a cust. came back cause he had gotten the wrong order, they took care of him. At the time, the managers bname was Nancy. The employee taking care of me continued to call on Nacy to help her with mine. ordered a dr. pepper for my daughter, got a sprite. finally she put everything on counter, in a bag, I asked her if everything was inside, her ans. was yes. We get home to sit down and eat, found, we never got the kids meal, except for the small sprite. I Immediately called the no., I live too far to go back. . been calling the no. for 4 days,always busy. Today is Sat., Still busy. The money was not important, just the fact that they never ans. the phone.


.... July 22nd, 2013


My family went to the Wendy's in Effingham,IL for supper on the 14th of July. Normally it is very good, but that evening it was not. There were no napkins in the dispenser, so when I asked for some I was told they had none. Later an older couple came in while we were eating, they asked for some napkins and were given some. The day before some friends were there and asked for crackers for there chili and were told they didn't have any. Since there is a Wal-Mart right behind the store, someone could have ran over there and bought some napkins, crackers or what else might be needed. We will think twice before choosing Wendys again.


.... January 8th, 2013


reasonable pricing.

What makes me go to Wendy's out of the nearby fast food stores is their 99 cent menu. This sets it apart from its competitors in terms of affordability.
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